Refund Policy

Last updated: 19 July 2026

Our fee covers the professional work of reviewing your documents, preparing your application, and filing it correctly. It does not cover the outcome of a government decision, which is outside our control. This policy explains when a refund applies.

Before We Start Work

If you cancel before we've begun preparing or filing your application, you're entitled to a full refund of the service fee paid.

After Filing

Once we've filed your application or return, the service fee is considered earned, since the work it covers, document review and filing, is complete. If the GST department raises a clarification or the application is rejected for reasons outside our error, we handle the response or re-filing at no additional charge as part of the original engagement.

Our Error

If an application is rejected due to a clear error on our part (for example, an incorrect detail we entered despite accurate information being provided to us), we will re-file at no additional cost, and a partial or full refund will be considered on a case-by-case basis.

Government Fees

Where a government/GST fee is charged separately and paid directly to the department, our refund policy does not apply to that amount. Refunds of government fees, where applicable, follow the department's own rules.

How to Request a Refund

Email hello@financialsage.co.in with your name and payment details. We aim to resolve refund requests within 7 to 10 business days.